Select Apps > App management in Settings.You’ll have to uninstall and reinstall the app to clear its cache on an iPhone and iPad. Also, note that you can only remove an app’s cache files on Android. Open the Amazon Music channel on your Roku. You don’t lose your saved playlist, login session, or other data when you clear the app’s cache. If Amazon Music on Roku is having problems syncing, try refreshing your music. This deletes the problematic cache, allowing the app to rebuild a fresh new cache with no issues. Your Amazon Music app not working or not playing songs may be the result of a bad app cache.įortunately, you can resolve that by clearing the app’s cache files on your phone. These files sometimes become corrupt, resulting in various app problems. Once selected, tap the Add icon next to a Prime song and add it to your library. Select Stations, Playlists, Songs, or Albums. Turn on your tablet by pressing and holding down the Top button.Īmazon Music stores cache files on your device to deliver you content faster. Swipe from the left side of the screen and click browse.Drag the slider to turn off your tablet.Press and hold down Volume Up + Top or Volume Down + Top buttons at the same time.Press and hold down the Side button to turn on your phone.
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